Privacy Policy - Wedding Film & Photography Services (UK)

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Introduction

At BlackSheep, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you engage with our wedding photography services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect and process the following personal data from clients:

• Personal details: Name, address, phone number, email address, and wedding details (e.g., wedding date, venue).
• Payment Information: Billing details and payment history.
• Images and Videos: Photographs and video footage taken during your wedding day and any pre-wedding shoots (including engagement photos, if applicable).
• Communication Data: Any correspondence or messages exchanged via email, phone, or other communication channels.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide services: To deliver photography and videography services, including consultation, planning, event coverage, and delivery of final images and video.
• To communicate: To keep you informed about your booking, provide updates, answer your questions, and resolve any issues related to your wedding package.
• To process payments: To handle payment transactions securely and issue invoices.
• Marketing: With your consent, we may use your contact details to send you promotional information, offers, or news about our services (you can opt-out at any time).

3. Legal Basis for Processing

We process your data based on the following legal grounds:

• Contractual Necessity: To fulfil our contract with you and provide the services you've requested.
• Legitimate Interests: For business operations, such as marketing, where it does not infringe on your rights and freedoms.
• Consent: Where we send promotional communications or use images for marketing purposes, we will seek your explicit consent.

4. How We Protect Your Information

We implement strict technical and organisational measures to protect your personal data from misuse, loss, or unauthorised access. This includes:

• Secure storage of physical and digital data.
• Use of secure third-party platforms for payment processing and file sharing.
• Limited access to data by authorised personnel only.

5. Sharing Your Data

We do not share your personal data with third parties except in the following cases:

• Service Providers: We may share necessary details with trusted third-party service providers (e.g., print labs, album manufacturers, and video editors) who help us deliver our services. These parties are required to keep your data confidential and only use it for the specific service we have engaged them for.
• Legal Compliance: We may disclose your data if required by law or in the event of a legal dispute.

6. Retention of Your Data

We retain your personal data and wedding media (photos and videos) for as long as necessary to fulfil our services and for the purposes outlined in this policy. Typically, we keep wedding images and videos for up to 12 months after your event, after which they may be securely deleted unless we have another lawful reason to retain them (e.g., ongoing client relationship or consent for promotional use).

7. Your Rights

Under UK data protection laws, you have the following rights regarding your personal data:

• Access: You have the right to request a copy of the data we hold about you.
• Rectification: You can request correction of inaccurate or incomplete data.
• Erasure: You can request deletion of your personal data under certain conditions.
• Object to Processing: You can object to certain types of processing, such as direct marketing.
• Data Portability: You can request your personal data in a machine-readable format.
• Withdraw Consent: If we process your data based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided below.

8. Cookies

Our website may use cookies to enhance user experience. These small files are stored on your device and allow us to remember your preferences and provide a more personalised browsing experience. You can adjust your browser settings to reject cookies, but this may limit the functionality of some website features.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through a notice on our website.

10. Contact Us

If you have any questions, concerns, or wish to exercise your data protection rights, please contact us at:

BlackSheep Productions
Email: info@blacksheep-productions.co.uk

This Privacy Policy is designed to comply with UK data protection laws, including the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Please ensure you review this policy regularly to stay informed about how we protect your data.